Company Policies

Appointment Policy

Arriving late will deprive you of valuable treatment time. We will make every effort to perform your entire treatment in the Policies of Appointment for the remaining scheduled time, but reserve the right to reschedule your appointment if arriving more than 10 minutes late.

Cancellation/No Show Policy

At Park Place Medical Spa we have a 24 hour Cancellation / No Show Policy in place to ensure guests can get in for appointments in a timely manner and to respect our Providers’ time.

If a patient has not shown and/or been late or canceled 3 times, the patient will then be requred to prepay in full for future services at the time of booking an appointment. The amount pre-paid is non-refundable if the no show/cancellation policy is violated. If an appointment is rescheduled prior to 24 hours of the appointment time, the amount paid will be credited for future services at Park Place Medical Spa.

We respect our Providers’ time as they are booked out weeks ahead. Last-minute cancellations do not allow us time to fill those gaps. We appreciate your understanding of our cancellation policy. This will allow the Park Place Medical Spa team to continue to provide the highest quality service for you and future patients, as well as valuing our team members’ time.

By scheduling an appointment, you are agreeing to our cancellation/no-show policy.

Payment:

Payment: Payment in full is required on or before day of initial treatment. The following payment options are available:

• Cash or Check: You may pay for your treatment with Cash or Check. All returned checks will be assessed a return charge of $30.00 each time a check is returned, regardless of the reason.
• Cred Cards: We accept Visa, Mastercard, American Express and Discover.
• Cherry: Payment plan. 6, 12, or 18 month options.
• Care Credit: Healthcare Financing & Medical Credit Card

Refund Policy

We do not offer refunds on any services rendered. Aesthetic results are quite variable from person to person and while we do our best to achieve the desired outcome, it cannot be guaranteed. Patients are responsible for additional treatments needed to achieve the desired results.

Retail: we do not offer refunds on products purchased. Defective products may be exchanged within 14 days for the same product only.

No refunds on Gift Certificates purchased.